YND OS Help Center

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Page Access Matrix

This is the full table of every item in the YND OS sidebar/top nav, and which roles can see it. It mirrors the app's page registry exactly — if this page and the app ever disagree, the app is correct and this doc needs updating.

Note: admin and executive can see every page regardless of what's marked below — that bypass isn't repeated in each row for readability. The columns for Admin and Executive show ✅ everywhere for that reason.

Tip: A row with All in the "Roles allowed" column means there is no role restriction at all — any signed-in user sees it.

Legend: ✅ = visible, blank = not visible via role (may still be reachable if the route is ungated — see /help/permissions/known-gaps).

PagePathDoor ExpertCSRPMDispatcherDesign ConciergeReconcilerManagerExecutiveInstallerAdmin
Mission Control/
Field Portal/field
Dispatch/dispatch
Routing/routing
Customers/customers
Opportunities/opportunities
Projects/projects
Communications/communications
Proposals/proposals
Payments/payments
Appointments/appointments
Call Recordings/recordings
Schedule/schedule
My Schedule/my-schedule
Price Book/pricebook
Catalog/libraries
Configurator/configurator
Imagine/imagine
Inspirations/inspirations
Gallery/gallery
Training/training
Admin: Users/admin/users
Admin: Permission Sets/admin/permission-sets
Admin: Tags/admin/tags
Admin: Warranty Content/admin/pricebook-warranty
Admin: ServiceTitan Integration/admin/integrations/servicetitan
Admin: Internal Notes Guidelines/admin/internal-notes-prompts
Admin: Sales Coaching (ADD)/admin/sales-coaching
Admin: Feedback/admin/sandbox-feedback

How to read a "no" cell

A blank cell means that role does not appear in the page's role list, so it won't show in that person's sidebar. It does not always mean the underlying page is protected if someone types the URL directly — several pages (mostly under /admin/*, plus a handful of standalone routes) aren't gated at the route level yet. See /help/permissions/known-gaps for exactly which ones.

Pages not in this table

Some real, working pages in YND OS are not in the sidebar at all, so they don't have a row above:

  • /bookings/new — CSR intake flow
  • /estimate — estimate builder
  • /workbench/:proposalId — Proposal Workbench
  • /approvals — manager approvals queue (missing from sidebar — see known gaps)
  • /csr-intake — legacy intake page
  • /admin/servicetitan-mapping, /admin/integrations/framer — integration config pages

These are documented in the relevant feature guides and in /help/permissions/known-gaps.

Related

  • /help/permissions/how-access-works
  • /help/permissions/known-gaps

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Mission Control